← Dental clinics

Dental clinics · Reporting

Your clinic in one email, every morning.

Imagine opening your inbox and seeing your clinic’s numbers, simple and on your terms. AI builds the report; a clear meeting rhythm turns it into decisions.

+20%revenue, up to, with performance management in private clinics
Dental EliteClinica Prof. Dr. BarbuNeocliniqueDentovita

Example · illustrative data

What lands in your inbox at 7:30

One screen: yesterday’s results, today’s agenda and the few things that need you. Built automatically from the clinic’s own systems.

  • A scorecard firstWe agree which numbers matter, how each is defined and who owns it.
  • Then the emailAI pulls the data from practice software, CRM, accounting and RepsMate, and writes the report every morning.
  • Then the meetingsA weekly, monthly and quarterly rhythm turns the numbers into decisions, with owners and deadlines.

What the report tracks

Daily in the morning email, and monthly compared with last month and the same month last year.

The clinic

  • Revenuecollected vs target, per doctor and per chair hour
  • Chair occupancybooked hours vs available hours
  • New patientsby source: phone, online, referrals
  • Treatment planspresented, accepted, started
  • No-showsand late cancellations
  • Recallspatients due for a check-up vs booked

The front desk, with RepsMate · new and existing patients separately

  • Callsnew and existing patients
  • Calls per patientclose to 1 means solved on the first call
  • Appointmentsbooked from reception calls
  • Conversionunique callers who booked
  • Revenuefrom those appointments
  • Average scoreper receptionist, 1 to 10

What the clinic manager gains

  • See every callwithout listening to recordings.
  • Compare receptionistsscore, appointments and revenue, side by side.
  • Make the best call the standardand bring everyone up to it.
  • Track progressmonth on month and year on year.

Technology partners

The tools we work with

Clinic management (ERP & CRM)iStoma

Our partner for dental clinics: scheduling with reminders and online booking, odontogram and treatment plans, patient financing, e-Factura, 80+ reports and dashboards. Over 1,300 licences in 6 countries. RepsMate is integrated inside.

Conversation intelligenceRepsMate AI

Listens to 100% of conversations, scores them against your best practice and links the emotional interplay between agent and customer to sales conversion and customer satisfaction.

Cloud phone systemWhile1 Voice

Call recording, smart IVR and queues, caller pop-up with patient or customer data, real-time dashboards and automatic reports.

Each of these tools costs a fraction of what enterprise software used to. Together, they are as powerful as the million-euro software architectures of a few years ago.

Three ways to start

Scorecard, morning report, meeting rhythm. Each one stands on its own: start with one, continue only if it works.

1–2 months

Clinic Scorecard

The indicators that matter for your clinic, with clear definitions and owners.

You getEveryone looks at the same numbers.

Ask about this →

3–4 monthsRecommended start

Morning Report

Practice software, CRM, accounting and RepsMate data connected; the daily email built with Claude.

You getYour clinic in your inbox every morning, without spreadsheets.

Ask about this →

6 months

Governance Rhythm

The weekly, monthly and quarterly meetings set up and facilitated until they run on their own.

You getDecisions on facts, with owners and deadlines.

Ask about this →

Why work with me

  • Proven in clinicsUp to +20% revenue and +50% profit with Dental Elite, Neoclinique, Dentovita and Clinica Prof. Dr. Barbu.
  • I integrate the AIChief Product Officer of RepsMate, now integrated in iStoma.
  • I have run large businessesFormer Chief Digital Officer of Vodafone Romania; 20 years in leadership.
  • I work with your teamAs a clinical psychologist, I make change stick with doctors, coordinators and front desk.

Other chapters

Let's talk for 30 minutes

Tell us what you report today and in which software. You will leave knowing what your morning email could look like, on your own numbers.

Radu TudoracheRadu TudoracheStrategy & transformation consultant

radu@xponentals.com